How does it work?

From browsing to delivery of your new car - a step-by-step guide to our personal car lease experience.

In this step-by-step guide, we show you how easy it is to get behind the wheel of a new personal lease car from Arnold Clark. If you have any questions at all, please Contact Us and we’ll only be too happy to help.


Take your time to browse

To get started on your journey to a new personal car lease, you can  browse through our online showroom and search for cars based on Make, Model, and Budget. We can supply any make and model, so there are thousands of cars to choose from. There’s no need to visit a showroom, so it’s a hassle-free experience. 


Choosing your car

When you find a car that suits your lifestyle, you can easily tailor the terms of your lease by adjusting the length of your agreement, your initial payment, and the annual mileage. You can also include servicing and repairs to give you total peace of mind.

Once you’re happy, simply provide us with your name and email address and we’ll send you a quotation for the car.


Application form

Once you receive our quotation, you can make sure it’s what you were expecting, and make sure you’re happy with our terms and conditions. You can then proceed with an order by completing our online application form. 


Credit check

Once we receive your application, we’ll send you an acknowledgment by email. We’ll then carry out a credit check.

Please note that in some cases we may also need a copy of your Driver's Licence, or a recent utility bill or bank statement.

Once you’ve been approved for credit, we’ll send you a Personal Contract Hire agreement for your signature.


Placing your order

When we get your signed agreement back, we will then order your car. Whether the car is in stock or is a factory order, we will provide regular updates, so you know when to expect your new car.


Cooling-off period

Once you’ve signed your Personal Contract Hire agreement, you have 14 days to change your mind. Please note that you will not be able to change your order without incurring additional costs after this cooling-off period has elapsed.


Delivery

We’ll keep you updated on the progress of your order.

Once the car arrives in stock, we’ll contact you and provide you with the Registration Number so that you can arrange car insurance and make your initial payment to us.

We’ll also arrange to deliver the car to you. And remember, delivery is free anywhere on the UK mainland. Upon delivery, we will ask you to thoroughly inspect the vehicle and sign a delivery receipt.


The personal car lease experience

Once your lease agreement starts, your monthly instalments will be collected by Direct Debit.

We're here to help and to make your personal car lease experience easy.